You have 30 days from date of purchase to return an item to any Baby Bunting store for a refund, exchange, or store credit. If you're a Baby Bunting Family loyalty member, you have 60 days. A return made after this period is offered an exchange or store credit. The item must be unused, in original packaging and include a proof of purchase.

Excluded from returns:

Clearance and discontinued items
Infant formula and food
Gift cards and eVouchers
Items sold by marketplace sellers

Terms and conditions apply. View our full Change of Mind Return Policy here.

Frequently Asked Questions

How do I become a Baby Bunting family member?

Does it cost anything to become a Baby Bunting Australia family member?

Can I become a Baby Bunting Australia family member without providing an email address?

How can I change my communication preferences?

Can I cancel my Baby Bunting family Australia membership?

How is my personal information being used?

Where can I find the terms and conditions for Baby Bunting family Australia?

Are there products or services I can’t redeem my rewards on?

When will I receive my $10 welcome reward?

How do I receive a birthday reward?

How long do I have to use my reward?

Where can Baby Bunting family rewards be redeemed?

How can I check what rewards I have and when they expire?

Can I use more than one reward in the same purchase?

Can I use my $10 reward to pay off a layby?

How do I update my details?

Can anyone else use my Baby Bunting family account?

Can I be a member of both Baby Bunting family New Zealand and Baby Bunting family Australia?

Can I redeem my Australian rewards in a Baby Bunting store in New Zealand, or on the New Zealand Baby Bunting website?

I am a member of both the Australian and New Zealand loyalty programs, will I receive a birthday reward for my child from both?

Terms and conditions